Welcome to OnCab, an online cab service platform that connects passengers with drivers for transportation services. By using our service, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Your privacy and safety are our top priorities. This Privacy Policy explains how we collect data, use, store, and protect your information when you use our app, as well as how you can manage or delete your data.
By accessing or using the OnCab platform, you agree to be legally bound by these terms and conditions. If you do not agree with any part of these terms, you must not use the OnCab platform.
To use the OnCab platform, you must be at least 18 years old and have the legal capacity to enter into a binding contract.
Users must create an account to use the OnCab platform. You agree to provide accurate and complete information during the registration process and to update this information to keep it accurate and complete.
You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify OnCab immediately of any unauthorized use of your account.
We do not share your data with third parties unless required to:
Drivers must possess a valid driver's license and necessary permits to operate a vehicle. Drivers agree to provide a safe and comfortable ride. Drivers must maintain their vehicles in good working condition.
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via email.
The fare for each trip will be calculated based on the distance traveled and the time taken. Additional fees may apply, such as tolls, surcharges, or cancellation fees.
Passengers must provide valid payment information. OnCab accepts various payment methods, including credit/debit cards and electronic wallets.
Passengers may cancel a trip request at any time. However, a cancellation fee may apply if the driver has already accepted the trip.
OnCab is a platform that connects passengers with drivers. OnCab does not provide transportation services and is not responsible for the actions of drivers or passengers. OnCab is not liable for any direct, indirect, incidental, or consequential damages arising out of the use of the platform or services.
Any disputes between passengers and drivers must be resolved between the parties involved. OnCab may assist in facilitating communication but is not obligated to mediate or resolve disputes.
Any disputes arising out of or relating to these terms or the use of the OnCab platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
OnCab collects and uses personal information in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy.
We collect location data to enhance your ride-hailing experience and ensure accurate and efficient service delivery. This includes:
Precise Location: We collect your real-time GPS location to facilitate driver matching, provide accurate pickup and drop-off locations, estimate arrival times, and enable seamless ride tracking.
Background Location: If you grant permission, we may collect your location even when the app is not actively in use. This ensures continuous ride tracking, improves route optimization, and enhances the reliability of our services.
By allowing location access, you help us provide a better, safer, and more efficient ride-hailing experience.
How We Use Your Location Data
We use location data for the following purposes: To enable real-time ride tracking and accurate pickup/drop-off. To provide estimated time of arrival and optimize routes. To enhance passenger safety and driver navigation. To comply with legal and regulatory requirements.
How You Can Control Your Location Data: You can manage or revoke location permissions at any time through your device settings: Android: Settings > Apps > OnCabPro > Permissions > Location iOS: Settings > Privacy > Location Services > OnCabPro If you choose to disable location access, certain features of the app may not function properly.
How We Share Your Location Data: We do not sell your location data. However, we may share it in the following cases With Drivers: Your pickup and drop-off locations are shared with assigned drivers to facilitate rides. With Service Providers: Third-party mapping and navigation services may receive location data for route optimization. With Authorities: If required by law for safety, fraud prevention, or compliance purposes.
Data Security for Location Information: We implement security measures to protect your location data from unauthorized access or misuse. However, no system is completely secure, so we encourage users to take precautions when sharing location information.
OnCab reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the OnCab platform. Your continued use of the platform after any changes constitutes your acceptance of the new terms.
OnCab may terminate or suspend your account at any time, with or without cause or notice, for conduct that OnCab believes violates these terms or is harmful to OnCab or its users.
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which OnCab operates.
For any questions or concerns regarding these terms and conditions, please contact OnCab customer support at support@on-cab.com.